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State and Territory Profile

STATE/TERRITORY PROFILE - PUERTO RICO

This profile highlights a current innovative effort to promote a subsidy system that is child-focused, family friendly, and fair to providers. It also provides demographic information, Early Care and Education (ECE) program participation and funding, subsidy innovation and program integrity information, program quality improvement activities, and professional development and workforce initiatives. Sources and links are provided at the end of the document.

Demographics

Source(s): U.S. Census Bureau. (2021). In American Community Survey. Single Years of Age and Sex. Retrieved from U.S. Census Bureau: https://data.census.gov/table?q=ACS +Survey+&g=0100000US$0400000&tid=ACSDP1Y2021.DP05
Source(s): U.S. Census Bureau. (2022). In American Community Survey 1-Year Estimates, 2021. B17024: Age By Ratio Of Income To Poverty Level In The Past 12 Months - Universe: Population for whom poverty status is determined. https://data.census.gov/table?q=B17024&tid=ACSDT1Y2021.B17024
  Below 100% of Poverty Below 185% of Poverty
Under 6-Years Old 57.78% 79.82%
6 to 17-Years Old 54% 77.07%
Source(s): U.S. Census Bureau. (2022). In American Community Survey 1-Year Estimates, 2021. C23008 Age of own Children under 18 Years in Families and Subfamilies by Living Arrangements by Employment Status of Parents: Universe: Own children under 18 years in families and subfamilies.
https://data.census.gov/table?q=C23008&tid=ACSDT1Y2021.C23008

ECE Program Participation and Funding

Percentage and Number of Children/Families Served
Source(s): U.S. Department of Health and Human Services, Office of Child Care. (2022). FFY 2020 CCDF data tables [Preliminary estimates]. Table 9 Average Monthly Percentages of Children In Care By Age Group https://www.acf.hhs.gov/occ/data/fy-2020-preliminary-data-table-9
  • U.S. Department of Health and Human Services, Office of Child Care. (2022). FFY 2020 CCDF data tables [Preliminary estimates].Table 1 Average Monthly Adjusted Number of Families and Children Served.
    https://www.acf.hhs.gov/occ/data/fy-2020-preliminary-data-table-1
    • Average Monthly Percentages of Children Served in All Types of Care
    Source(s): U.S. Department of Health and Human Services, Office of Child Care. (2022). FFY 2020 CCDF data tables [Preliminary estimates]. Table 6 Average Monthly
    https://www.acf.hhs.gov/occ/data/fy-2020-preliminary-data-table-6
    Child Care and Development Fund (CCDF)
    • Total CCDF Expenditure (Including Quality):
    		 $40,214,184
    • CCDF Federal Expenditure:
    		 $39,982,219
    • CCDF State/Territory Expenditure:
    		 Not available
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2023). CCDF Expenditures for FY 2021 (all appropriation years). Table 4a: All expenditures by State- Categorical Summary. https://www.acf.hhs.gov/occ/data/table-4a-all-expenditures-state-categorical-summary-fy-2021

    U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2023). CCDF Expenditures for FY 2020 (all appropriation years). Table 3a - All Expenditures by State – Detailed Summary. https://www.acf.hhs.gov/occ/data/table-3a-all-expenditures-state-detailed-summary-fy-2020
    CCDF Quality Expenditures
    • Total Quality Expenditure:
    		 $6,041,028
    • Quality Activities (Set Aside Funds):
    		 $6,041,028
    • Infant and Toddler (Targeted Funds):
    		 Not available
    • Quality Expansion Funds (Targeted Funds):
    		 Not available
    • School-Age/Resource and Referral (Targeted Funds):
    		 Not available
    Temporary Assistance for Needy Families (TANF) for Child Care
    • TANF – Total Child Care Expenditure:
    		 Not available
    Bullet icon TANF – Direct Expenditure on Child Care: Not available
    Bullet icon TANF – Transfer to CCDF: Not available
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Family Assistance. (2021). Fiscal Year 2021 TANF Financial Data. https://www.acf.hhs.gov/ofa/data/tanf-financial-data-fy-2021
    ChildCare Tax Credits
    • Tax Credit Federal Total Amount Claimed:
    		 $135
    • Tax Credit Federal Number of Claims:
    		 230
    • State/Territory Tax Credit Available - 2019:
    		 Not available
    • State/Territory Tax Credit Refundable:
    		 Not available
    Source(s): Internal Revenue Service. (2022). SOI Tax Stats - Historic Table 2, Tax Year 2020. http://www.irs.gov/uac/SOI-Tax-Stats-Historic-Table-2
    National Women’s Law Center. (2023). States Can Make Care Less Taxing: Tax Credits Related to Child Care, Tax Year 2022. https://nwlc.org/resource/states-can-make-care-less-taxing-tax-credits-related-to-child-care-tax-year-2022/
    Child and Adult Care Food Program (CACFP)
    • CACFP Funding:
    		 Not available
    • Number of Family Child Care Homes Participating:
    		 Not available
    • Number of Child Care Centers (includes Head Start Programs) Participating:
    		 Not available
    Source(s): Food Research and Action Center. (2020). State of the States: Child and Adult Care Food Program (CACFP) in FY 2019. http://www.frac.org/maps/sos/tables/sos_tab_cacfp.html
    Head Start
    • Head Start Federal Allocation:
    		 Not available
    • Head Start State/Territory Allocation:
    		 Not available
    • Number of Children Participating:
    		 Not available
    Source(s): National Institute for Early Education Research. (2022). The 2021 state of preschool yearbook. https://nieer.org/state-preschool-yearbooks-yearbook2021
    IDEA Part B, Section 619
    • IDEA Part B Funding:
    		 $3,318,638
    • Number of Children Served (Ages 3- through 5-Years-Old):
    		 6,825
    Source(s): U.S. Department of Education. (2023). Fiscal Years 2022-2024 State Tables for the U.S. Department of Education. https://www2.ed.gov/about/overview/budget/statetables/index.html
    IDEA Part C
    • IDEA Part C Funding:
    		 $2,491,836
    • Number of Children Served (Ages Birth through 2-Years-Old):
    		 2,111
    Source(s): U.S. Department of Education. (2023). Fiscal Years 2022-2024 State Tables for the U.S. Department of Education. https://www2.ed.gov/about/overview/budget/statetables/index.html
    Pre-kindergarten
    • Pre-kindergarten Total Expenditure:
    		 Not available
    • Enrollment (4-year-olds and under):
    		 Not available
    Note: Total Expenditure includes all State/Territory, Local, and Federal dollars. In addition to 3 and 4-year-olds, some Pre-kindergarten programs enroll children of other ages.
    Source(s): National Institute for Early Education Research. (2023). The 2022 state of preschool yearbook. https://nieer.org/the-state-of-preschool-yearbook-2022

    CCDF Subsidy Program Administration

    Income Eligibility at Determination
    (a) (b) (c) (d)
    Family Size 100 % of SMI ($/Month) 85% of SMI($/Month)
    [Multiply(a) by 0.85]    		 (IF APPLICABLE) ($/Month) Maximum Initial or First Tier Income Limit (or Threshold) if Lower Than 85% of Current SMI IF APPLICABLE) (% of SMI) [Divide(c) by (a), multiply by 100] Income Level if Lower Than 85% of Current SMI
    3 $1,674.00 $1,423.00 N/a N/a
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 3.1.3 Family Size of 3: Eligible Children and Families - Income Eligibility at Determination. ACF-118 Data Submission Center.
    Approaches Used for Promoting Continuity of Care
    • Coordinating with Head Start, prekindergarten, or other early learning programs to create a package of arrangements that accommodates parents’ work schedules
    		 Yes
    • Inquiring about whether the child has an Individualized Education Program (IEP) or Individual Family Services Plan (IFSP)
    		 Yes
    • Establishing minimum eligibility periods greater than 12 months
    		 Not available
    • Using cross-enrollment or referrals to other public benefits
    		 Yes
    • Working with IDEA Part B, Section 619 and Part C staff to explore how services included in a child’s IEP or IFSP can be supported and/or provided onsite and in collaboration with child care services
    		 Yes
    • Providing more intensive case management for families with children with multiple risk factors;
    		 Yes
    • Implementing policies and procedures that promote universal design to ensure that activities and environments are accessible to all children, including children with sensory, physical, or other disabilities
    		 Yes
    • Other:
    		 Not available
    Not available
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Reports 3.1.6 and 3.1.6-2: Eligible Children and Families - Approaches Used for Promoting Continuity of Care. ACF-118 Data Submission Center.
    Increasing Access for Vulnerable Children and Families
    Children with Special Needs
    • Prioritize for enrollment
    		 Yes
    • Serve without placing these populations on waiting lists
    		 Not available
    • Waive co-payments
    		 Not available
    • Pay higher rates for access to higher quality care
    		 Not available
    • Use grants or contracts to reserve slots for priority populations
    		 Yes
    • Other:
    		 Not available
    Not available
    Families with Very Low Incomes
    • Prioritize for enrollment
    		 Not available
    • Serve without placing these populations on waiting lists
    		 Not available
    • Waive co-payments
    		 Yes
    • Pay higher rates for access to higher quality care
    		 Not available
    • Use grants or contracts to reserve slots for priority populations
    		 Yes
    • Other:
    		 Not available
    Not available
    Children Experiencing Homelessness
    • Prioritize for enrollment
    		 Yes
    • Serve without placing these populations on waiting lists
    		 Yes
    • Waive co-payments
    		 Not available
    • Pay higher rates for access to higher quality care
    		 Not available
    • Use grants or contracts to reserve slots for priority populations
    		 Yes
    • Other:
    		 Not available
    Not available
    Families Receiving TANF*
    • Prioritize for enrollment
    		 Yes
    • Serve without placing these populations on waiting lists
    		 Yes
    • Waive co-payments
    		 Not available
    • Pay higher rates for access to higher quality care
    		 Not available
    • Use grants or contracts to reserve slots for priority populations
    		 Yes
    • Other:
    		 Not available
    Not available
    * Includes families receiving TANF program funds, those transitioning off TANF through work activities, or those at risk of becoming dependent on TANF.
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Reports 3.2.2a, 3.2.2b, 3.2.2c, 3.2.2d, 3.2.2a-2, 3.2.2b-2, 3.2.2c-2, and 3.2.2d-2: Increasing Access for Vulnerable Children and Families. ACF-118 Data Submission Center.
    Use of Grants or Contracts to Increase the Supply of Specific Types of Child Care
    • Programs to serve children with disabilities
    		 Yes
    • Programs to serve infants and toddlers
    		 Yes
    • Programs to serve school-age children
    		 Yes
    • Programs to serve children needing non-traditional hour care
    		 Yes
    • Programs to serve children experiencing homelessness
    		 Not available
    • Programs to serve children in underserved areas
    		 Yes
    • Programs that serve children with diverse linguistic or cultural backgrounds
    		 Not available
    • Programs that serve specific geographic areas (urban)
    		 Not available
    • Programs that serve specific geographic areas (rural)
    		 Not available
    • Other:
    		 Not available
    Not available
    Use of Grants or Contracts to Increase the Quality of Specific Types of Child Care
    • Programs to serve children with disabilities
    		 Yes
    • Programs to serve infants and toddlers
    		 Not available
    • Programs to serve school-age children
    		 Not available
    • Programs to serve children needing non-traditional hour care
    		 Yes
    • Programs to serve children experiencing homelessness
    		 Not available
    • Programs to serve children in underserved areas
    		 Yes
    • Programs that serve children with diverse linguistic or cultural backgrounds
    		 Not available
    • Programs that serve specific geographic areas (urban)
    		 Not available
    • Programs that serve specific geographic areas (rural)
    		 Not available
    • Other:
    		 Not available
    Not available
    Base payment rates and percentiles
    Age Center Percentile of most recent MRS Family Child Care Percentile of most recent MRS
    Infant $ 379.00/ month 0.75 $ 310.00/ month 0.75
    Toddler $ 379.00/ month 0.75 $ 310.00/ month 0.75
    Preschool $ 369.00/ month 0.75 $ 369.00/ month 0.75
    School Age $ 288.00/ month 0.75 $ 222.00/ month 0.75
    Effective date of payment rates: 10/1/2019
    Market rate survey (MRS) date: 7/12/2019
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 4.3.1: Setting Payment Rates. ACF-118 Data Submission Center.
    U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 4.2.5a: Setting Payment Rates. ACF-118 Data Submission Center.
    Tiered Reimbursement or Differential Rates
    • Differential rate for non-traditional hours. Describe
    		 Not available
    • Differential rate for children with special needs, as defined by the state/territory.
    		 Yes
    • Differential rate for infants and toddlers. Note: Do not check if the Lead Agency has a different base rate for infants/toddlers with no separate bonus or add-on
    		 Not available
    • Differential rate for school-age programs. Note: Do not check if the Lead Agency has a different base rate for school-age children with no separate bonus or add-on.
    		Not available
    • Differential rate for higher quality, as defined by the state/territory.
    		 Not available
    • Other differential rates or tiered rates.
    		 Not available
    • Tiered or differential rates are not implemented.
    		 Not available
    CCDF Co-Payments by Family Size
    (a) (b) (c) (d) (e) (f)
    Family Size Lowest “Entry” Income Level Where Family Is First Charged Co-Pay (Greater Than $0) What Is the Monthly Co-Payment for a Family of This Size Based on the Income Level in (a)? The Co-Payment in Column (b) is What Percentage of the Income in Column (a)? Highest “Entry” Income Level Before a Family Is No Longer Eligible What Is the Monthly Co-Payment for a Family of This Size Based on the Income Level in (d)? The Co-Payment in Column (e) is What Percentage of the Income in Column (d)?
    3 $888.75 $18.95 2.00 $1,510.88 $132.65 9.00%
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 3.4.1a Family Size of 3: Family Contribution to Payment - CCDF Co-Payments by Family Size. ACF-118 Data Submission Center.
    Family Contribution to Payment
    • No, the Lead Agency does not waive family contributions/co-payments.
    		 Not available
    • Yes, the Lead Agency waives family contributions/co-payments for families with an income at or below the Federal poverty level for families of the same size.
    		 Not available
    • Yes, the Lead Agency waives family contributions/co-payments for families who are receiving or needing to receive protective services, as determined by the Lead Agency for purposes of CCDF eligibility. Describe the policy and provide the policy citation..
    		 Yes
    • Describe contributions/co-payments for families who are receiving or needing to receive protective services
    		 For children identified as being under the protection of the State, we do not require co-payments in the Childcare service. The income of families with children under the protection of the state are exempt from the evaluation of their income and activity. Therefore, we consider it as a zero income ($ 0.00), which automatically falls as a family with less than half of the state median income reason why they do not have co-payments.
    • Yes, the Lead Agency waives family contributions/co-payments for other criteria established by the Lead Agency. Describe the policy and provide the policy citation
    		 Yes
    • Describe:
    		 Described Below
    Families with income less than 50% of the state median income do not have to pay co-payments. Childcare Program Regulation Art. 2.11, Procedural Manual, Eligibility Section, Chapter XIII.
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 3.4.4: Family Contribution to Payment - Family Contribution to Payment. ACF-118 Data Submission Center.

    Health and Safety

    Child-Staff Ratios by Group Size by Age of Children for Licensed Child Care Centers
    Age of Children Child-Staff Ratio Group Size
    Infant (11 months) Not available Not available
    Toddler (35 months) Not available Not available
    Preschool (59months) Not available Not available
    School-age (6 years) Not available Not available
    School-age (10 years and older) Not available Not available
    If any of the responses above are different for exempt child care centers, describe which requirements apply: Not available
    Not available
    Source(s): National Center on Early Childhood Quality Assurance. (2021). 2020 Child Care Licensing Study: Analysis of child care licensing regulations. [Unpublished data].

    U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 5.2.1a-5_6_7: Standards on ratios, group sizes, and qualifications for CCDF providers.– exempt child care centers. ACF-118 Data Submission Center.

    Quality Improvement

    Use of Quality Funds
    Yes/No CCDF Funds Other Funds Other (describe)
    Supporting the training and professional development of the child care workforce Yes Yes Not available Not available
    Developing, maintaining, or implementing early learning and developmental guidelines Not available Not available Not available Not available
    Developing, implementing, or enhancing a tiered quality rating and improvement system Yes Yes Not available Not available
    Improving the supply and quality of child care services for infants and toddlers Yes Yes Not available Not available
    Establishing or expanding a statewide system of CCR&R services Not available Not available Not available Not available
    Facilitating compliance with state/territory requirements for inspection, monitoring, training, and health and safety standards Yes Yes Not available Not available
    Evaluating and assessing the quality and effectiveness of child care services within the state/territorys Yes Yes Not available Not available
    Supporting accreditation Not available Not available Not available Not available
    Supporting state/territory or local efforts to develop high-quality program standards relating to health, mental health, nutrition, physical activity, and physical development Not available Not available Not available Not available
    Other activities determined by the state/territory to improve the quality of child care services and which measurement of outcomes related to improved provider preparedness, child safety, child well-being, or kindergarten entry is possible Not available Not available Not available Not available
    Use of Quality Funds - Continued
    Other (describe)
    Supporting the training and professional development of the child care workforce Not available
    Developing, maintaining, or implementing early learning and developmental guidelines Not available
    Developing, implementing, or enhancing a tiered quality rating and improvement system Not available
    Improving the supply and quality of child care services for infants and toddlers Not available
    Facilitating compliance with state/territory requirements for inspection, monitoring, training, and health and safety standards Not available
    Evaluating and assessing the quality and effectiveness of child care services within the state/territorys Not available
    Supporting accreditation Not available
    Supporting state/territory or local efforts to develop high-quality program standards relating to health, mental health, nutrition, physical activity, and physical development Not available
    Other activities determined by the state/territory to improve the quality of child care services and which measurement of outcomes related to improved provider preparedness, child safety, child well-being, or kindergarten entry is possible Not available
    Source(s):
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Reports 7.2.1 and 7.2.1-1: Use of Quality Funds - Supporting the training and professional development of the child care workforce. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-2: Use of Quality Funds - Developing, maintaining, or implementing early learning and developmental guidelines. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-3: Use of Quality Funds - Developing, implementing, or enhancing a tiered quality rating and improvement system. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-4: Use of Quality Funds - Improving the supply and quality of child care services for infants and toddlers. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-5: Use of Quality Funds - Establishing or expanding a statewide system of CCR&R services. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-6: Use of Quality Funds - Facilitating compliance with state/territory requirements for inspection, monitoring, training, and health and safety standards. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-7: Use of Quality Funds - Evaluating and assessing the quality and effectiveness of child care services within the state/territory. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-8: Use of Quality Funds - Supporting accreditation. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-9: Use of Quality Funds - Supporting state/territory or local efforts to develop high-quality program standards relating to health, mental health, nutrition, physical activity, and physical development. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-10: Use of Quality Funds - Other activities determined by the state/territory to improve the quality of child care services and which measurement of outcomes related to improved provider preparedness, child safety, child well-being, or kindergarten entry is possible. ACF-118 Data Submission Center.
    Outreach to Families with Limited English Proficiency
    Application in other languages (application document, brochures, provider notices) Not available
    Informational materials in non-English languages Not available
    Website in non-English languages Yes
    Lead Agency accepts applications at local community-based locations Yes
    Bilingual caseworkers or translators available Not available
    Bilingual outreach workers Not available
    Partnerships with community-based organizations Not available
    Other Yes
    Describe Other: Described Below

    The ACUDEN webpage has the information in Spanish, due to this being the principal language in Puerto Rico. Moreover, the page has the capacity to translate the information into English and other languages in order to make it more accessible to the different populations.

    Families interested in requesting services can fill out the applications at all of the child care centers by fund allocation and administered by ACUDEN, in addition to all of he regional offices of the Department of Family. At these locations, they can receive orientation on the services that are offered and assistance in completing the application, should this be required.

    At the majority of the offices of the Child Care Program, there is personnel that can at least communicate in both of the most used languages in Puerto Rico, that is Spanish and English, to thereby facilitate communication with applicants.
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 2.1.1-1 and 2.1.1-2: Outreach to Families with Limited English Proficiency - Strategies the Lead Agency or partners utilize to provide outreach and services to eligible families for whom English is not their first language. ACF-118 Data Submission Center.
    Outreach to Families with a Person(s) with Disabilities
    Applications and public informational materials available in Braille and other communication formats for access by individuals with disabilities Not available
    Websites that are accessible (e.g., Section 508 of the Rehabilitation Act) Yes
    Caseworkers with specialized training/experience in working with individuals with disabilities Not available
    Ensuring accessibility of environments and activities for all children Yes
    Partnerships with state and local programs and associations focused on disability-related topics and issues Yes
    Partnerships with parent associations, support groups, and parent-to-parent support groups, including the Individuals with Disabilities Education Act (IDEA) federally funded Parent Training and Information Centers Not available
    Partnerships with state and local IDEA Part B, Section 619 and Part C providers and agencies Yes
    Availability and/or access to specialized services (e.g., mental health, behavioral specialists, therapists) to address the needs of all children Yes
    Other Not available
    Describe Other: Described Below
    Assessments and therapeutic services in the area of mental health are coordinated through municipal and state agencies.

    The Program webpage is written and designed to access information in a quick and simple manner to ensure that people with disabilities face minimal difficulties. This page is also certified by the Puerto Rico Technological Assistance Program as provided by the State Accessibility Act, No. 006-2017 – pursuant to Law 229 of 2003.

    Every service provider in the program is legally obligated to guarantee adequate access and services to children with special needs. For this, technical assistance is coordinated through the Childhood Development Unit along with the Advancing Together (“Avanzando Juntos”) Program of the Department of Health. This coordination helps the provider to provide adequate accessibility, adaptation of educational curricula, and coordination of health services for children with special needs through the Department of Health.

    Training sessions and technical assistance are coordinated through the Advancing Together (“Avanzando Juntos”) Program of the Department of Health and the Deputy Secretary of the Department of Education to assist providers and employees in the proper practices for children with special needs.

    Collaborative agreements have been established with the Department of Health and the Department of Education to provide assistance to children served at the child care centers.

    Assessments and therapy A través de agencias municipales y estatales de se coordinan evaluaciones y servicios terapéuticos en el área de salud mental para nuestros niños.
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 2.1.2-1 and 2.1.2-2: Outreach to Families with Limited English Proficiency - Strategies the Lead Agency or partners utilize to provide outreach and services to eligible families with a person(s) with a disability. ACF-118 Data Submission Center.
    Consumer Education Website
    How the Lead Agency ensures that its website is consumer-friendly and easily accessible ACUDEN’s website is available through www.acuden.pr.gov. This facilitates access from any device with internet connection, including mobile devices. This site is designed so that the general public can easily access it, since it specifically identifies the information about the Child Care Program. The design is appealing yet simple, using visual strategies to classify the information in a simple manner. The information provided is written in a simple and concise manner so that individuals of different educational levels can understand it and benefit from it.
    How the website ensures the widest possible access to services for families that speak languages other than English The principal language in Puerto Rico is Spanish. Therefore, the webpage is written in this language. However, for those participants that require access to the information in another language, the page has a button option to change the language and facilitate its interpretation.
    How the website ensures the widest possible access to services for persons with disabilities The agency’s website provides the information on teh Child Care Program for access by the general public, but it is also reviewed and certified by the Puerto Rico Technological Assistance Program as provided by the State Accessibility Act, No. 006-2017 – pursuant to Law 229 of 2003. The Technological Assistance Program is the agency that evaluates and guarantees that the webpages of the government and state agencies comply with the proper accessibility for persons with disabilities.
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 2.3.1, 2.3.1, and 2.3.3: Consumer Education Website. ACF-118 Data Submission Center.

    Footnotes

    Click to show footnotes