Using Data to Support Continuous Website Improvement

Continuous quality improvement is essential for a successful, user-friendly website. To make well-informed, thoughtful improvements to your consumer education website, you should leverage the power of data.

This module aims to help you build your understanding of key data strategies that you could use to guide your continuous improvement efforts for your consumer education website. This module explores two categories of data that can support website growth and continuous improvement: User-level data, and State and provider-level data.

View the text-based module.

View additional Consumer Education Website resources