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Family Engagement and Consumer Education

Parents are their children’s most important teachers and advocates. Child care programs can serve as trusted sources of information for parents on child development and community supports and services. The Child Care and Development Block Grant Act of 2014 stipulates that States should be encouraged to provide consumer information to “promote involvement by parents and family members in the development of their children in child care settings.” The following resources provide information about the requirements of the new law and strategies for effectively informing and involving child care consumers.

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This resource guide offers best practices, strategies, and examples for states and territories to consider as they work to provide translated materials on their consumer education websites.

This guide offers best practices, strategies, and examples for state and territory staff to consider as they work to ensure their consumer education websites are accessible to people with disabilities.

This webinar addressed the CCDF consumer education requirements related to ensuring websites provide the widest possible access to services for families that speak languages other than English and for persons with disabilities.

This resource answers common state and territory questions about Child Care and Development Fund (CCDF) consumer education website requirements and innovative practices for website...

School may be out for the summer, but children's learning needs don’t take a vacation! Children learn best when they have opportunities to build skills and knowledge across settings. These include summer child care programs as well as time spent at home. This resource from NCASE,...

Summer is a time for sun and fun, but children’s learning is too important to take a vacation! Many school-aged children lose up to three months of grade-level equivalency in math and reading skills over the summer months. This phenomenon is known as the summer slide. Summertime child care...

This thirty-minute follow-up to the national webinar answered questions that states and territories raised in the webinar.

Explore this series to learn more about the guidelines and exemplary practices for implementing child care resource and referral call centers.

This document describes the requirements for posting aggregate data and provides an example of how states and territories can display the aggregate number of serious injuries, deaths, and instances of substantiated abuse in child care on their...

The first in the Child Care State Capacity Building Center's Consumer Education Hot Topic Webinar Series, this webinar focused on posting serious incident data and child care inspection reports online.