Early Childhood Systems Building Resource Guide

Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services

This report presents the findings of a cross-sector analysis of the effectiveness of performance-based accountability systems for improving public services. It is directed toward decisionmakers charged with designing performance-based accountability systems. The purpose of the study was to examine the empirical evidence about the use of performance-based accountability systems in public services and to analyze the factors associated with effective performance-based accountability systems design, implementation, and outcomes.

Brian Stecher, Frank Camm, Cheryl Damberg, Laura Hamilton, Kathleen Mullen, Christopher Nelson, Paul Sorensen, Martin Wachs, Allison Yoh, Gail Zellman, and Kristin Leuschner
Source Type: 
Other Resources
Resource Type: 
Publication Date: 
January, 2010
Rand Corporation