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State and Territory Profile

STATE/TERRITORY PROFILE - UTAH

This profile highlights a current innovative effort to promote a subsidy system that is child-focused, family friendly, and fair to providers. It also provides demographic information, Early Care and Education (ECE) program participation and funding, subsidy innovation and program integrity information, program quality improvement activities, and professional development and workforce initiatives. Sources and links are provided at the end of the document.

Demographics

Source(s): U.S. Census Bureau. (2021). In American Community Survey. Single Years of Age and Sex. Retrieved from U.S. Census Bureau: https://data.census.gov/table?q=ACS +Survey+&g=0100000US$0400000&tid=ACSDP1Y2021.DP05
Source(s): U.S. Census Bureau. (2022). In American Community Survey 1-Year Estimates, 2021. B17024: Age By Ratio Of Income To Poverty Level In The Past 12 Months - Universe: Population for whom poverty status is determined. https://data.census.gov/table?q=B17024&tid=ACSDT1Y2021.B17024
  Below 100% of Poverty Below 185% of Poverty
Under 6-Years Old 9.54% 27.86%
6 to 17-Years Old 7.53% 22.72%
Source(s): U.S. Census Bureau. (2022). In American Community Survey 1-Year Estimates, 2021. C23008 Age of own Children under 18 Years in Families and Subfamilies by Living Arrangements by Employment Status of Parents: Universe: Own children under 18 years in families and subfamilies.
https://data.census.gov/table?q=C23008&tid=ACSDT1Y2021.C23008

ECE Program Participation and Funding

Percentage and Number of Children/Families Served
Source(s): U.S. Department of Health and Human Services, Office of Child Care. (2022). FFY 2020 CCDF data tables [Preliminary estimates]. Table 9 Average Monthly Percentages of Children In Care By Age Group https://www.acf.hhs.gov/occ/data/fy-2020-preliminary-data-table-9
  • U.S. Department of Health and Human Services, Office of Child Care. (2022). FFY 2020 CCDF data tables [Preliminary estimates].Table 1 Average Monthly Adjusted Number of Families and Children Served.
    https://www.acf.hhs.gov/occ/data/fy-2020-preliminary-data-table-1
    • Average Monthly Percentages of Children Served in All Types of Care
    Source(s): U.S. Department of Health and Human Services, Office of Child Care. (2022). FFY 2020 CCDF data tables [Preliminary estimates]. Table 6 Average Monthly
    https://www.acf.hhs.gov/occ/data/fy-2020-preliminary-data-table-6
    Child Care and Development Fund (CCDF)
    • Total CCDF Expenditure (Including Quality):
    		 $136,572,789
    • CCDF Federal Expenditure:
    		 $95,390,877
    • CCDF State/Territory Expenditure:
    		 $11,870,236
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2023). CCDF Expenditures for FY 2021 (all appropriation years). Table 4a: All expenditures by State- Categorical Summary. https://www.acf.hhs.gov/occ/data/table-4a-all-expenditures-state-categorical-summary-fy-2021

    U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2023). CCDF Expenditures for FY 2020 (all appropriation years). Table 3a - All Expenditures by State – Detailed Summary. https://www.acf.hhs.gov/occ/data/table-3a-all-expenditures-state-detailed-summary-fy-2020
    CCDF Quality Expenditures
    • Total Quality Expenditure:
    		 $45,587,685
    • Quality Activities (Set Aside Funds):
    		 $45,587,685
    • Infant and Toddler (Targeted Funds):
    		 Not available
    • Quality Expansion Funds (Targeted Funds):
    		 Not available
    • School-Age/Resource and Referral (Targeted Funds):
    		 Not available
    Temporary Assistance for Needy Families (TANF) for Child Care
    • TANF – Total Child Care Expenditure:
    		 $17,725,499
    Bullet icon TANF – Direct Expenditure on Child Care: $2,654,311
    Bullet icon TANF – Transfer to CCDF: $15,071,188
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Family Assistance. (2021). Fiscal Year 2021 TANF Financial Data. https://www.acf.hhs.gov/ofa/data/tanf-financial-data-fy-2021
    ChildCare Tax Credits
    • Tax Credit Federal Total Amount Claimed:
    		 $16,802
    • Tax Credit Federal Number of Claims:
    		 30,440
    • State/Territory Tax Credit Available - 2019:
    		 No
    • State/Territory Tax Credit Refundable:
    		 No
    Source(s): Internal Revenue Service. (2022). SOI Tax Stats - Historic Table 2, Tax Year 2020. http://www.irs.gov/uac/SOI-Tax-Stats-Historic-Table-2
    National Women’s Law Center. (2023). States Can Make Care Less Taxing: Tax Credits Related to Child Care, Tax Year 2022. https://nwlc.org/resource/states-can-make-care-less-taxing-tax-credits-related-to-child-care-tax-year-2022/
    Child and Adult Care Food Program (CACFP)
    • CACFP Funding:
    		 $26,249,261
    • Number of Family Child Care Homes Participating:
    		 1,272
    • Number of Child Care Centers (includes Head Start Programs) Participating:
    		 352
    Source(s): Food Research and Action Center. (2020). State of the States: Child and Adult Care Food Program (CACFP) in FY 2019. http://www.frac.org/maps/sos/tables/sos_tab_cacfp.html
    Head Start
    • Head Start Federal Allocation:
    		 $68,473,071
    • Head Start State/Territory Allocation:
    		 Not available
    • Number of Children Participating:
    		 4,917
    Source(s): National Institute for Early Education Research. (2022). The 2021 state of preschool yearbook. https://nieer.org/state-preschool-yearbooks-yearbook2021
    IDEA Part B, Section 619
    • IDEA Part B Funding:
    		 $3,864,092
    • Number of Children Served (Ages 3- through 5-Years-Old):
    		 7,311
    Source(s): U.S. Department of Education. (2023). Fiscal Years 2022-2024 State Tables for the U.S. Department of Education. https://www2.ed.gov/about/overview/budget/statetables/index.html
    IDEA Part C
    • IDEA Part C Funding:
    		 $5,805,036
    • Number of Children Served (Ages Birth through 2-Years-Old):
    		 4,892
    Source(s): U.S. Department of Education. (2023). Fiscal Years 2022-2024 State Tables for the U.S. Department of Education. https://www2.ed.gov/about/overview/budget/statetables/index.html
    Pre-kindergarten
    • Pre-kindergarten Total Expenditure:
    		 $6,206,636
    • Enrollment (4-year-olds and under):
    		 2,813
    Note: Total Expenditure includes all State/Territory, Local, and Federal dollars. In addition to 3 and 4-year-olds, some Pre-kindergarten programs enroll children of other ages.
    Source(s): National Institute for Early Education Research. (2023). The 2022 state of preschool yearbook. https://nieer.org/the-state-of-preschool-yearbook-2022

    CCDF Subsidy Program Administration

    Income Eligibility at Determination
    (a) (b) (c) (d)
    Family Size 100 % of SMI ($/Month) 85% of SMI($/Month)
    [Multiply(a) by 0.85]    		 (IF APPLICABLE) ($/Month) Maximum Initial or First Tier Income Limit (or Threshold) if Lower Than 85% of Current SMI IF APPLICABLE) (% of SMI) [Divide(c) by (a), multiply by 100] Income Level if Lower Than 85% of Current SMI
    3 $5,211.00 $4,429.00 $2,918.00  56%
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 3.1.3 Family Size of 3: Eligible Children and Families - Income Eligibility at Determination. ACF-118 Data Submission Center.
    Approaches Used for Promoting Continuity of Care
    • Coordinating with Head Start, prekindergarten, or other early learning programs to create a package of arrangements that accommodates parents’ work schedules
    		 Not available
    • Inquiring about whether the child has an Individualized Education Program (IEP) or Individual Family Services Plan (IFSP)
    		 Not available
    • Establishing minimum eligibility periods greater than 12 months
    		 Not available
    • Using cross-enrollment or referrals to other public benefits
    		 Yes
    • Working with IDEA Part B, Section 619 and Part C staff to explore how services included in a child’s IEP or IFSP can be supported and/or provided onsite and in collaboration with child care services
    		 Not available
    • Providing more intensive case management for families with children with multiple risk factors;
    		 Not available
    • Implementing policies and procedures that promote universal design to ensure that activities and environments are accessible to all children, including children with sensory, physical, or other disabilities
    		 Not available
    • Other:
    		 Described Below
    An Individualized Education Program may be accepted when determining if a child has special needs. Additionally, the Lead Agency has partnered with Head Start to support Early Head Start-Child Care Partnerships when eligible infants and toddlers are enrolled in selected child care programs. These partnerships allow for flexibility for the families and offer additional family supportive services focusing holistically on the family, health and safety and school-readiness. Additionally, the Lead Agency has implemented the use of a tiered payment structure, which allows more flexibility for parents to negotiate pick up times, travel time, etc.
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Reports 3.1.6 and 3.1.6-2: Eligible Children and Families - Approaches Used for Promoting Continuity of Care. ACF-118 Data Submission Center.
    Increasing Access for Vulnerable Children and Families
    Children with Special Needs
    • Prioritize for enrollment
    		 Yes
    • Serve without placing these populations on waiting lists
    		 Not available
    • Waive co-payments
    		 Not available
    • Pay higher rates for access to higher quality care
    		 Not available
    • Use grants or contracts to reserve slots for priority populations
    		 Not available
    • Other:
    		 Described Below
    Families with children who have special needs, who require increased supervision, are prioritized for services through the application process. These families qualify for child care with income up to 85% SMI. They are not subject to the lower entry and exit income eligibility thresholds. They also receive a higher subsidy payment rate for the child with special needs.
    Families with Very Low Incomes
    • Prioritize for enrollment
    		 Not available
    • Serve without placing these populations on waiting lists
    		 Not available
    • Waive co-payments
    		 Yes
    • Pay higher rates for access to higher quality care
    		 Not available
    • Use grants or contracts to reserve slots for priority populations
    		 Not available
    • Other:
    		 Not available
    Not available
    Children Experiencing Homelessness
    • Prioritize for enrollment
    		 Not available
    • Serve without placing these populations on waiting lists
    		 Not available
    • Waive co-payments
    		 Yes
    • Pay higher rates for access to higher quality care
    		 Not available
    • Use grants or contracts to reserve slots for priority populations
    		 Not available
    • Other:
    		 Described Below
    Homeless families may receive Homeless Child Care Assistance when referred by a homeless agency. The Homeless Child Care program is available to families who are in sheltered care and do not meet the Employment Support Child Care work requirements. A referral must be provided by the recognized homeless agency to approve the Homeless Child Care program. Families may receive up to three months of child care to support activities including, but not limited to, employment, job search, training, shelter search, or working through a crisis situation. After three months, they may transition into Employment Support or TANF child care without having to reapply.
    Families Receiving TANF*
    • Prioritize for enrollment
    		 Not available
    • Serve without placing these populations on waiting lists
    		 Yes
    • Waive co-payments
    		 Not available
    • Pay higher rates for access to higher quality care
    		 Not available
    • Use grants or contracts to reserve slots for priority populations
    		 Not available
    • Other:
    		 Described Below
    The Lead Agency prioritizes TANF families for child care customers through Transitional Child Care. This applies to those who no longer qualify for TANF assistance due to increased earnings. Families may receive Transitional Child Care, funded through TANF, for an additional six months without a copayment. These families continue to receive case management services during this time. When the transitional period ends, the case is reviewed for Employment Support Child Care, funded through CCDF.
    * Includes families receiving TANF program funds, those transitioning off TANF through work activities, or those at risk of becoming dependent on TANF.
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Reports 3.2.2a, 3.2.2b, 3.2.2c, 3.2.2d, 3.2.2a-2, 3.2.2b-2, 3.2.2c-2, and 3.2.2d-2: Increasing Access for Vulnerable Children and Families. ACF-118 Data Submission Center.
    Use of Grants or Contracts to Increase the Supply of Specific Types of Child Care
    • Programs to serve children with disabilities
    		 Not available
    • Programs to serve infants and toddlers
    		 Not available
    • Programs to serve school-age children
    		 Not available
    • Programs to serve children needing non-traditional hour care
    		 Not available
    • Programs to serve children experiencing homelessness
    		 Not available
    • Programs to serve children in underserved areas
    		 Not available
    • Programs that serve children with diverse linguistic or cultural backgrounds
    		 Not available
    • Programs that serve specific geographic areas (urban)
    		 Not available
    • Programs that serve specific geographic areas (rural)
    		 Not available
    • Other:
    		 Described Below
    N/A
    Use of Grants or Contracts to Increase the Quality of Specific Types of Child Care
    • Programs to serve children with disabilities
    		 Not available
    • Programs to serve infants and toddlers
    		 Not available
    • Programs to serve school-age children
    		 Not available
    • Programs to serve children needing non-traditional hour care
    		 Not available
    • Programs to serve children experiencing homelessness
    		 Not available
    • Programs to serve children in underserved areas
    		 Not available
    • Programs that serve children with diverse linguistic or cultural backgrounds
    		 Not available
    • Programs that serve specific geographic areas (urban)
    		 Not available
    • Programs that serve specific geographic areas (rural)
    		 Not available
    • Other:
    		 Described Below
    N/A
    Base payment rates and percentiles
    Age Center Percentile of most recent MRS Family Child Care Percentile of most recent MRS
    Infant $ 800.00/ month 60th $ 600.00/ month 60th
    Toddler $ 800.00/ month 65th $ 600.00/ month 65th
    Preschool $ 585.00/ month 60th $ 550.00/ month 60th
    School Age $ 525.00/ month 55th $ 500.00/ month 60th
    Effective date of payment rates: 10/1/2018
    Market rate survey (MRS) date: 11/30/2017
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 4.3.1: Setting Payment Rates. ACF-118 Data Submission Center.
    U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 4.2.5a: Setting Payment Rates. ACF-118 Data Submission Center.
    Tiered Reimbursement or Differential Rates
    • Differential rate for non-traditional hours. Describe
    		 Not available
    • Differential rate for children with special needs, as defined by the state/territory.
    		 Yes
    • Differential rate for infants and toddlers. Note: Do not check if the Lead Agency has a different base rate for infants/toddlers with no separate bonus or add-on
    		 Not available
    • Differential rate for school-age programs. Note: Do not check if the Lead Agency has a different base rate for school-age children with no separate bonus or add-on.
    		Not available
    • Differential rate for higher quality, as defined by the state/territory.
    		 Not available
    • Other differential rates or tiered rates.
    		 Not available
    • Tiered or differential rates are not implemented.
    		 Not available
    CCDF Co-Payments by Family Size
    (a) (b) (c) (d) (e) (f)
    Family Size Lowest “Entry” Income Level Where Family Is First Charged Co-Pay (Greater Than $0) What Is the Monthly Co-Payment for a Family of This Size Based on the Income Level in (a)? The Co-Payment in Column (b) is What Percentage of the Income in Column (a)? Highest “Entry” Income Level Before a Family Is No Longer Eligible What Is the Monthly Co-Payment for a Family of This Size Based on the Income Level in (d)? The Co-Payment in Column (e) is What Percentage of the Income in Column (d)?
    3  $1732.01  $18.00 1.00 $2,918.00 $198.00 7.00%
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 3.4.1a Family Size of 3: Family Contribution to Payment - CCDF Co-Payments by Family Size. ACF-118 Data Submission Center.
    Family Contribution to Payment
    • No, the Lead Agency does not waive family contributions/co-payments.
    		 Not available
    • Yes, the Lead Agency waives family contributions/co-payments for families with an income at or below the Federal poverty level for families of the same size.
    		 Yes
    • Yes, the Lead Agency waives family contributions/co-payments for families who are receiving or needing to receive protective services, as determined by the Lead Agency for purposes of CCDF eligibility. Describe the policy and provide the policy citation..
    		 Not available
    • Describe contributions/co-payments for families who are receiving or needing to receive protective services
    		 Not available
    • Yes, the Lead Agency waives family contributions/co-payments for other criteria established by the Lead Agency. Describe the policy and provide the policy citation
    		 Not available
    • Describe:
    		 Not available
    Not available
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 3.4.4: Family Contribution to Payment - Family Contribution to Payment. ACF-118 Data Submission Center.

    Health and Safety

    Child-Staff Ratios by Group Size by Age of Children for Licensed Child Care Centers
    Age of Children Child-Staff Ratio Group Size
    Infant (11 months) 4:1 8
    Toddler (35 months) 7:1 14
    Preschool (59months) 12:1 24
    School-age (6 years) 20:1 40
    School-age (10 years and older) 20:1 40
    If any of the responses above are different for exempt child care centers, describe which requirements apply: Described Below
    N/A
    Source(s): National Center on Early Childhood Quality Assurance. (2021). 2020 Child Care Licensing Study: Analysis of child care licensing regulations. [Unpublished data].

    U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 5.2.1a-5_6_7: Standards on ratios, group sizes, and qualifications for CCDF providers.– exempt child care centers. ACF-118 Data Submission Center.

    Quality Improvement

    Use of Quality Funds
    Yes/No CCDF Funds Other Funds Other (describe)
    Supporting the training and professional development of the child care workforce Yes Yes Yes Described Below
    Developing, maintaining, or implementing early learning and developmental guidelines Yes Yes Not available Not available
    Developing, implementing, or enhancing a tiered quality rating and improvement system Yes Yes Not available Not available
    Improving the supply and quality of child care services for infants and toddlers Yes Yes Not available Not available
    Establishing or expanding a statewide system of CCR&R services Yes Yes Not available Not available
    Facilitating compliance with state/territory requirements for inspection, monitoring, training, and health and safety standards Yes Yes Not available Not available
    Evaluating and assessing the quality and effectiveness of child care services within the state/territorys Not available Not available Not available Not available
    Supporting accreditation Not available Not available Not available Not available
    Supporting state/territory or local efforts to develop high-quality program standards relating to health, mental health, nutrition, physical activity, and physical development Not available Not available Not available Not available
    Other activities determined by the state/territory to improve the quality of child care services and which measurement of outcomes related to improved provider preparedness, child safety, child well-being, or kindergarten entry is possible Not available Not available Not available Not available
    Use of Quality Funds - Continued
    Other (describe)
    Supporting the training and professional development of the child care workforce Described Below
    Developing, maintaining, or implementing early learning and developmental guidelines Not available
    Developing, implementing, or enhancing a tiered quality rating and improvement system Not available
    Improving the supply and quality of child care services for infants and toddlers Not available
    Facilitating compliance with state/territory requirements for inspection, monitoring, training, and health and safety standards Not available
    Evaluating and assessing the quality and effectiveness of child care services within the state/territorys Not available
    Supporting accreditation Not available
    Supporting state/territory or local efforts to develop high-quality program standards relating to health, mental health, nutrition, physical activity, and physical development Not available
    Other activities determined by the state/territory to improve the quality of child care services and which measurement of outcomes related to improved provider preparedness, child safety, child well-being, or kindergarten entry is possible Not available
    Source(s):
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Reports 7.2.1 and 7.2.1-1: Use of Quality Funds - Supporting the training and professional development of the child care workforce. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-2: Use of Quality Funds - Developing, maintaining, or implementing early learning and developmental guidelines. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-3: Use of Quality Funds - Developing, implementing, or enhancing a tiered quality rating and improvement system. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-4: Use of Quality Funds - Improving the supply and quality of child care services for infants and toddlers. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-5: Use of Quality Funds - Establishing or expanding a statewide system of CCR&R services. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-6: Use of Quality Funds - Facilitating compliance with state/territory requirements for inspection, monitoring, training, and health and safety standards. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-7: Use of Quality Funds - Evaluating and assessing the quality and effectiveness of child care services within the state/territory. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-8: Use of Quality Funds - Supporting accreditation. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-9: Use of Quality Funds - Supporting state/territory or local efforts to develop high-quality program standards relating to health, mental health, nutrition, physical activity, and physical development. ACF-118 Data Submission Center.
    • U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 7.2.1 and 7.2.1-10: Use of Quality Funds - Other activities determined by the state/territory to improve the quality of child care services and which measurement of outcomes related to improved provider preparedness, child safety, child well-being, or kindergarten entry is possible. ACF-118 Data Submission Center.
    Outreach to Families with Limited English Proficiency
    Application in other languages (application document, brochures, provider notices) Yes
    Informational materials in non-English languages Yes
    Website in non-English languages Not available
    Lead Agency accepts applications at local community-based locations Not available
    Bilingual caseworkers or translators available Not available
    Bilingual outreach workers Not available
    Partnerships with community-based organizations Yes
    Other Not available
    Describe Other: Not available
    Not available
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 2.1.1-1 and 2.1.1-2: Outreach to Families with Limited English Proficiency - Strategies the Lead Agency or partners utilize to provide outreach and services to eligible families for whom English is not their first language. ACF-118 Data Submission Center.
    Outreach to Families with a Person(s) with Disabilities
    Applications and public informational materials available in Braille and other communication formats for access by individuals with disabilities Yes
    Websites that are accessible (e.g., Section 508 of the Rehabilitation Act) Yes
    Caseworkers with specialized training/experience in working with individuals with disabilities Yes
    Ensuring accessibility of environments and activities for all children Not available
    Partnerships with state and local programs and associations focused on disability-related topics and issues Yes
    Partnerships with parent associations, support groups, and parent-to-parent support groups, including the Individuals with Disabilities Education Act (IDEA) federally funded Parent Training and Information Centers Yes
    Partnerships with state and local IDEA Part B, Section 619 and Part C providers and agencies Yes
    Availability and/or access to specialized services (e.g., mental health, behavioral specialists, therapists) to address the needs of all children Yes
    Other Not available
    Describe Other: Not available
    Not available
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 2.1.2-1 and 2.1.2-2: Outreach to Families with Limited English Proficiency - Strategies the Lead Agency or partners utilize to provide outreach and services to eligible families with a person(s) with a disability. ACF-118 Data Submission Center.
    Consumer Education Website
    How the Lead Agency ensures that its website is consumer-friendly and easily accessible The Lead Agency ensures that its website is consumer-friendly and easily accessible in a variety of ways. Most significantly, the website, Care About Childcare (CAC), is reviewed frequently by the Lead Agency and its partners to ensure it is easy to navigate for the user. The user includes providers, parents and the general public. Any necessary changes are made easily and quickly through the Lead Agency’s contracted partner that employs a full-time programmer who exclusively works on the CAC website. The CAC website is available for consumers twenty-four hours a day. The website provides information on quality child care in general, as well as specific information regarding what a consumer may want to look for when visiting programs.

    In order to support consumers, the website includes a child care provider search feature. All licensed providers with no civil money penalties are featured on the CAC website. Specifically, the search feature allows parents to evaluate several features of a specific provider including the following: the availability of child care; type of child care; hours of operation; whether the provider serves children with disabilities; licensing and monitoring history; and locations of child care providers within a geographic radius of the parent’s workplace or home.

    In addition, consumers may also utilize the search feature to identify providers that care for children with disabilities; care for infants and toddlers; and provide care during non-traditional hours. License exempt programs and Family, Friend and Neighbor providers may also be searched for in the CAC website to obtain general information about the provider including their licensing record. A consumer may also view a provider’s “marketing page.” The marketing page is at the option of a provider. For providers with marketing pages consumers can evaluate additional features of a program, including photos of the program, program philosophy, mission statements and other information the provider elects to display. Additionally, providers that have chosen to participate in the CAC quality indicator program have quality indicators verified during an unannounced licensing inspection for consumers to view.

    The website features a parent page which includes links to concise written summaries on quality child care, checklists for selecting quality child care, as well as short video clips with easy to understand guidance on steps parents should take when choosing care. There is a link for parents to contact their local CAC agency if help from a staff member is preferred. In addition to information on child care programs throughout the state, the website includes information on alternative options for child care, such as Head Start programs and license-exempt, afterschool programs for school-age children. Although the information contained on the website is in English, the website contact page includes phone numbers for individuals that speak Spanish to contact if a parent needs assistance from a Spanish speaker.
    How the website ensures the widest possible access to services for families that speak languages other than English The Lead Agency ensures that the website is accessible for families that speak languages other than English. Specifically, the website is accessible to Spanish speakers, the predominant language spoken apart from English. The website includes clear instruction for Spanish speakers on its “Contact” page. That page includes a statement in Spanish directing individuals that need assistance to call a phone number where they will be able to receive personal and individualized assistance from someone who speaks Spanish. The assistance provided includes navigation of the website but also any resources an individual may need related to child care.

    In addition, when interpretation or language services are not available in a specific language, Care About Childcare agencies contact interpreters through other agencies, including a refugee community center and an interpretive services agency for assistance.
    How the website ensures the widest possible access to services for persons with disabilities The Care About Child Care website ensures the widest possible access to services for people with disabilities through compliance with the American’s with Disabilities Act. Specifically, the website was examined by WebAIM.org in 2016 and found to be conformant with Level A and Level AA of the Web Content Accessibility Guidelines, version II. This examination looks at whether or not a website has audio that describes captions appearing in time with speech, assures non-text content has a text alternative, closed caption viewing is available, and other aspects required by the section 508 of the ADA.
    Source(s): U.S. Department of Health and Human Services, Administration for Children and Families, Office of Child Care. (2019). Report 2.3.1, 2.3.1, and 2.3.3: Consumer Education Website. ACF-118 Data Submission Center.

    Footnotes

    Click to show footnotes