Wait List Management

Approaches to managing wait lists vary. For example, some Lead Agencies complete comprehensive eligibility determinations prior to placing families onto the waiting list. Others perform abbreviated eligibility reviews, relying primarily on information submitted with the application for determining if families qualify for wait list placement. This paper examines wait list policies and methods Lead Agencies use to manage subsidy caseloads.

PDF icon Wait List Management brief347.95 KB
Publication Date: 
August 23, 2017
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