User Guide: Provider Cost of Quality Calculator

The User Guide for the Provider Cost of Quality Calculator (PCQC) provides information on using the PCQC – from the basics to the calculations.

This guide includes four general sections: 

Getting Started: The steps you’ll need to take before you begin entering data into the PCQC. Using the PCQC: Information on each section of the PCQC, including instructions, additional information, and information on how the PCQC calculates the values you enter. Revenue and Expense Statements: A diagram of the revenue and expense (R&E) statement, with explanations of each line item. Appendixes: Appendix A provides guidance on answering finance and policy questions using the PCQC, appendix B addresses frequently asked questions, and appendix C provides guidance on gathering cost data.