2022–2024 CCDF Plan Preprint Training Guide: Section 2 Promote Family Engagement Through Outreach and Consumer Education

This training guide is used when delivering Section 2 of the 2022–2024 CCDF Plan Preprint Training.

Lead Agencies are required to support the role of parents as child care consumers who need information to make informed choices regarding the services that best suit their needs. A key purpose of the CCDBG Act is to “promote involvement by parents and family members in the development of their children in child care settings” (658A(b)). Lead Agencies have the opportunity to consider how information can be provided to parents through the child care assistance system, partner agencies, and child care consumer education websites.

The target audience for the consumer education information includes three groups: parents receiving CCDF assistance, the general public, and when appropriate, child care providers. OCC expects that Lead Agencies are using targeted strategies for each group to ensure tailored consumer education information. In Section 2, Lead Agencies will address how information is made available to families, the general public and child care providers to assist them in accessing high-quality child care and how information is shared on other financial assistance programs or supports for which a family might be eligible. In addition, Lead Agencies certify that information on developmental screenings is provided and describe how research and best practices concerning children’s development, including their social-emotional development, is shared. This section also covers the parental complaint process and the consumer education website that has been developed by the Lead Agency. Finally, this section addresses the consumer statement that is provided to parents supported with CCDF funds.

Publication Date: 
July 15, 2021
Resource Type: 
Training guide
Archive Status: