NCASE Resource Library
Coaching is one of the most effective ways to support staff and to improve program quality. With its focus on relationships, strengths-based practices, communication, and coaching strategies like reflective practice and building leadership capacity, this guide could be very helpful for leaders of programs in any stage of development.
This resource provides a review of tools that programs can use to measure youth outcomes. The outcomes selected include communication, relationships and collaboration, critical thinking and decision-making, initiative, and self-direction. The review includes cost and evidence of reliability and validity.
This executive summary reports on a three-year study of Youth Program Quality Improvement in 87 sites in four states that included quality assessment, improvement plans, coaching by managers, and staff training. The approach led to higher quality instructions across programs even where there was manager turnover, low staff education, and varying adult-youth ratios.
This report discusses the components of strong continuous quality improvement systems, emphasizing ways to safeguard and sustain such systems. It shares lessons learned from afterschool quality system leaders who took part in a multi-year Wallace-funded initiative for cities.