Employee Churn in After-School Care: Manager Influences on Retention and Turnover
This journal article explores a large national childcare provider serving PreK-8th graders in hundreds of school-based programs and its efforts to reduce staff turnover among program managers and educators. Although the article is somewhat dense and long, the concept shared about how to increase retention by increasing managers' knowledge, skills, motivation, and organizational influences is worth it.
Program Design and Management
Recruitment and retention
Program planning and development