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Using Social Media to Enhance Your Web Presence and Understanding Your Consumer Education Brand: Questions and Answers from the “Ask Me Anything” Webinars

This resource answers common state and territory questions about how to promote your consumer education website by using social media to enhance your web presence and creating a brand to set your consumer...
Resource Type: Webinar
Consumer Education: Full Diversity of Support Services for Families

This issue brief provides examples and brief descriptions of state Web sites that effectively direct families to specific support services and other supplemental resources. It includes an overview of the Child Care and Development Block Grant Act of 2014 (CCDBG Act of 2014) requirements specific...
Resource Type: Brief
Consumer Education: Online Inspection Reports Webinar--ARCHIVED

This PowerPoint presentation, used for regional Webinars, describes the requirements for consumer education Web sites and online inspection reports under the CCDBG Act of 2014.
Resource Type: Webinar
Leveraging Childcare.gov for Consumer Education

Under construction. The content on these pages will be updated throughout fiscal year 2017.

Under Construction...
Resource Type: Page
Improving Consumer Education Websites with User Research

This guide summarizes key methods that are widely applied in user-experience research and design. It also highlights best practices and key considerations in conducting user research to help states and territories enhance their consumer education websites.
Resource Type: Resource Guide
Building a Family-Friendly Website

Effective child care consumer education websites ensure that information about child care is easily accessible and transparent, providing families with the information they need to make informed child care decisions and engage in the development of their children—both at home and in child care...
Resource Type: Training Module
Leveraging Your Child Care Consumer Education Website During Emergencies and Disasters: An Assessment Tool

The purpose of this resource is to help CCDF Lead Agencies (1) assess how well your agency used your consumer education website to communicate with stakeholders during an emergency, (2...
Resource Type: Fact Sheet
Digital Communications Planning Guide: Recommendations for Increasing Visibility and Awareness for Your Consumer Education Website

If you want your target audience to visit your consumer education website and use the key information and resources it provides, you must ensure that they know about it. This guide...
Resource Type: Resource Guide
Best Practices for Consumer Education Websites: Translation

This resource guide offers best practices, strategies, and examples for states and territories to consider as they work to provide translated materials on their consumer education websites.

Resource Type: Resource Guide
Making Your Website Accessible to All Families

This webinar addressed the CCDF consumer education requirements related to ensuring websites provide the widest possible access to services for families that speak languages other than English and for persons with disabilities. Participants learned about different resources to help...
Resource Type: Webinar