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Improving Consumer Education Websites with User Research

This guide summarizes key methods that are widely applied in user-experience research and design. It also highlights best practices and key considerations in conducting user research to help states and territories enhance their consumer education websites.
Resource Type: Resource Guide
Topic/Subtopic Family Engagement and Consumer Education, Informing Child Care Consumers, Consumer Education Website
Best Practices for Consumer Education Websites: Translation

This resource guide offers best practices, strategies, and examples for states and territories to consider as they work to provide translated materials on their consumer education websites.

Resource Type: Resource Guide
Topic/Subtopic Informing Child Care Consumers, Consumer Education Website
Digital Communications Planning Guide: Recommendations for Increasing Visibility and Awareness for Your Consumer Education Website

If you want your target audience to visit your consumer education website and use the key information and resources it provides, you must ensure that they know about it. This guide...
Resource Type: Resource Guide
Topic/Subtopic Family Engagement and Consumer Education, Informing Child Care Consumers, Consumer Education Website
Promote Family Engagement through Outreach and Consumer Education

In this section, Lead Agencies...
Resource Type: Resource Guide
Topic/Subtopic Family Engagement and Consumer Education
Social Media Strategies to Support Consumer Education Websites

This guide can help states and territories create a successful social media presence by presenting best practices and...
Resource Type: Resource Guide
Topic/Subtopic Family Engagement and Consumer Education, Informing Child Care Consumers, Consumer Education Website, Family Friendly Outreach
Branding Your Consumer Education Website: A Guide for States and Territories

This guide offers best practices, tools, and examples to help states and territories develop a brand personality....
Resource Type: Resource Guide
Topic/Subtopic Family Engagement and Consumer Education, Informing Child Care Consumers, Consumer Education Website
Consumer Education Website Continuous Quality Improvement Series: Spotlight on Emergency Preparedness, Response, and Recovery Content Suite

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Resource Type: Resource Guide
Topic/Subtopic Family Engagement and Consumer Education, Informing Child Care Consumers, Consumer Education Website, Family Friendly Outreach, Provider Information, Supports and Services for Families
Designing Websites That Are Accessible for All Families

This guide offers best practices, strategies, and examples for state and territory staff to consider as they work to ensure their consumer education websites are accessible to people with disabilities.

Resource Type: Resource Guide
Topic/Subtopic Informing Child Care Consumers, Consumer Education Website
Consumer Education Website Continuous Quality Improvement Series: Child Care Search Suite

The Consumer Education Website Continuous Improvement Series aims to help Child Care and Development Fund (CCDF) Lead Agencies develop effective, family-friendly consumer education...
Resource Type: Resource Guide
Topic/Subtopic Family Engagement and Consumer Education, Informing Child Care Consumers, Consumer Education Website
Guide for Increasing Search Engine Optimization

This guide aims to help Child Care and Development Fund Administrators learn about how search...
Resource Type: Resource Guide
Topic/Subtopic Family Engagement and Consumer Education, Informing Child Care Consumers, Consumer Education Website