Consumer Education Website Resource Guides
These resources were created by the Child Care State Capacity Building Center's Intensive Technical Assistance team to guide CCDF Lead Agencies through the process of building and maintaining consumer education websites.
This guide describes the requirements for posting aggregate data and provides an example of how states and territories can display the aggregate number of serious injuries, deaths, and instances of substantiated abuse in child care on their consumer education websites to meet CCDF regulations.
This resource is available in Spanish.
This guide offers best practices, strategies, and examples for state and territory staff to consider as they work to ensure their consumer education websites are accessible to people with disabilities.
This resource guide offers best practices, strategies, and examples for states and territories to consider as they work to provide translated materials on their consumer education websites.
This guide aims to help Child Care and Development Fund Administrators learn about how search engine optimization (SEO) helps increase the visibility of their consumer education website and ensure that their audience can find it easily when using an online search engine.
This guide provides Child Care and Development Fund (CCDF) Administrators with an overview of digital analytics so that they may begin to understand how to use them to inform their website development and improvement planning and implementation processes. This knowledge will help also help CCDF Administrators discuss digital analytics with their information technology, web development, and digital communications teams.
This guide summarizes key methods that are widely applied in user-experience research and design. It also highlights best practices and key considerations in conducting user research to help states and territories enhance their consumer education websites.
This guide can help states and territories create a successful social media presence by presenting best practices and resources for planning, maintaining, and assessing an effective social media strategy that will engage their audience and support the use and growth of their consumer education website.
This guide offers best practices, tools, and examples to help states and territories develop a brand personality. This brand can extend beyond the consumer education website into other communication platforms, such as social media and print media.
