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Consumer Education Website Continuous Improvement Series
The Consumer Education Website Continuous Improvement Series aims to help Child Care and Development Fund (CCDF) Lead Agencies develop effective, family-friendly consumer education websites. Additional suites of resources will be added as they are completed.
Child Care Search Suite
This best practice brief aims to help CCDF Lead Agencies and partners consider program-level information and search tool features that may enhance the child care search process for families to help them assess and choose child care that meets their specific needs.
This Child Care Search Tool Assessment Checklist is designed to help you identify opportunities to integrate best practices into your current child care search tool. Other resources from the State Capacity Building Center’s Child Care Search Suite present best practices to inform child care search tool enhancements.
This tip sheet aims to help you think about how to implement enhancements to your child care search tool.
This best practice brief shares ways in which you can collect more detailed provider-level information as well as ways in which you can share provider availability information to support an enhanced child care search.
This tip sheet explores how data collaboration with state partners can support and sustain child care search tool enhancements.
This webinar describes different approaches to developing an effective child care search tool and identifies steps for researching, planning, and implementing a family-friendly tool, and introduces the Child Care Search Suite of materials to support this work.
Digital Communications Resources
The child care consumer education website can be a powerful tool to communicate with families, child care providers, and other stakeholders. This webinar explores ways CCDF Lead Agencies can leverage their consumer education website as a communication tool. This webinar explores how to develop communication plans, how to integrate social media in communication efforts, and how branding can help promote and strengthen awareness for the consumer education website.
If you want your target audience to visit your consumer education website and use the key information and resources it provides, you must ensure that they know about it. This guide aims to help you develop a comprehensive digital communications plan to increase visibility, awareness, and credibility for your consumer education website across all target audiences.
Spotlight on Emergency Preparedness, Response, and Recovery Content Suite
During a disaster or emergency that has a widespread impact, it is critical to regularly communicate with families and providers to give them state- or territory-specific information about child care in ways that are easy to access and understand. This tip sheet provides resource topics and frequently asked questions (FAQs) that state and territory Child Care and Development Fund (CCDF) Administrators may consider when developing content and resources to post on their consumer education website in response to an emergency or disaster.
This tip sheet provides resource topics and frequently asked questions (FAQs) that state and territory Child Care and Development Fund (CCDF) Administrators may consider when developing content and resources to post on their consumer education website that address recovery to an emergency or disaster.
During a public health emergency, families and providers’ ability to successfully transition to emergency child care when necessary is crucial. This resource provides a list of tips and considerations for transitioning to using or providing emergency child care.
This tip sheet is designed to help states and territories leverage their child care consumer education websites to communicate critical information to families, providers, and the general public during times of emergencies and disasters.
The purpose of this resource is to help CCDF Lead Agencies (1) assess how well your agency used your consumer education website to communicate with stakeholders during an emergency, (2) identify successes and challenges to inform your ongoing consumer education efforts, and (3) develop an improvement plan to support planning and preparedness for the next emergency or disaster.
During emergencies and disasters, families and child care providers need relevant and timely information. This webinar provides best practices and tips that CCDF Lead Agencies may use to better leverage their child care consumer education website to communicate critical information to families, providers, and the general public during times of crisis.
Website Optimization Resources
If you are thinking about enhancing the structure of your child care consumer education website, identifying the type of website structure that best fits your jurisdiction’s needs, resources, and capacity can be a challenge. This tool is designed to simplify that process and help you choose the type of website that will best support your jurisdiction’s child care consumer education website content and features.
Return to Featured Consumer Education Resources.
