Lead Agencies must ensure that all consumer and provider education materials provide the widest possible access to services for families who speak languages other than English and for families with disabilities. The CCDF final rule requires states to include a description of how the Lead Agency will provide outreach and services to eligible families with limited English proficiency and those with disabilities. States are also required to describe how they facilitate participation of child care providers with limited English proficiency and disabilities in the subsidy system. [1]

In regard to families and providers with limited English proficiency, these strategies may include the following:

• Providing applications and informational materials in non-English languages
• Providing training and technical assistance materials in non-English languages
• Maintaining a website with non-English language versions
• Accepting applications at community-based locations
• Making bilingual outreach workers, caseworkers, or translators available to families

Strategies for outreach to individuals with disabilities may include the following:

• Informing persons with disabilities how they can access auxiliary aids or services
• Assuring the consumer education website complies with section 508 of the Rehabilitation Act of 1973, as amended

[1] Child Care and Development Fund, 45 C.F.R. § 98.33(a) (2016).