About the Office of Child Care

The Office of Child Care (OCC) is part of the Administration for Children and Families (ACF), under the U.S. Department of Health and Human Services (HHS). OCC’s work is best summed up by the following mission statement:

OCC supports low-income working families by providing access to affordable early care and afterschool programs, as well as improving the quality of programs. OCC administers the CCDF and works with state, territory, and tribal governments to provide support for children and their families juggling work schedules and struggling to find child care programs that will meet their needs and that will prepare children to succeed in school and in life. OCC is part of ACF, within the U.S. Department of HHS.

CCDF also improves the quality of care to promote children’s healthy development and learning by supporting child care licensing, quality improvement systems to help programs meet higher standards, and training and education for child care workers. OCC establishes and oversees the implementation of child care policies and provides guidance and technical assistance to states, tribes, and territories as they administer CCDF programs.[1]

Office of Child Care Contact Information

Office of Child Care
U.S. Department of Health and Human Services
Administration for Children and Families

Mary E. Switzer Building
330 C ST SW, 4th Floor
Washington, DC 20201.

Phone: 202-401-4802
Fax: 202-401-5706

Regional Office Contacts [2]

The regional offices oversee the programmatic and financial management of Administration for Children and Families (ACF) programs in each Region and provide guidance to grantees and various entities responsible for administering these programs. All regional offices represent ACF to state, county, city, and tribal governments; grantees; and public and private organizations in their Regions. There are 10 regional offices located in the U.S. Department of Health and Human Services (HHS) regional locations.

Within each office, the OCC regional office teams work most directly with CCDF grantees in their respective Regions. Led by Regional Program Managers (RPMs) and supported by Program Specialists, the OCC regional offices coordinate with the OCC central office as needed, and support CCDF Lead Agencies in working through policy and program questions and in activities such as technical assistance planning and error rate reduction.

Region I Shireen Riley
Regional Program Manager
John F. Kennedy Federal Building
20th Floor, Suite 2000
15 New Sudbury Street
Boston, MA 02203
Phone: 617-565-1152
Fax: 617-565-1578
Email: [email protected]
Region VI Gwendolyn Jones
Regional Program Manager
1301 Young Street, Suite 958
Dallas, TX 75202
Phone: 214-767-3849
Fax: 214-767-8890
Email: [email protected]
Region II Shonda Laurel
Regional Program Manager
Jacob K. Javits Federal Building
26 Federal Plaza, Room 4114
New York, NY 10278
Phone: 646-905-8157
Fax: 212-264-4881
Email: [email protected]
Region VII Doris Hallford
Regional Program Manager
Federal Office Building, Room 349
601 East 12th Street
Kansas City, MO 64106
Phone: 816-426-2264
Fax: 816-426-2888
Email: [email protected]
Region III Agda Burchard
Regional Program Manager
Strawbridge Building, Suite 8300
801 Market Street
Philadelphia, PA 19107
Phone: 215-861-4096
Fax: 215-426-2888
Email: [email protected]
Region VIII Karen Knoll-Moran
Regional Program Manager
Byron Rogers Federal Office Building
1961 Stout Street
8th Floor
Denver, CO 80294
Phone: 303-844-1164
Fax: 303-844-3642
Email: [email protected]
Region IV Eric Blanchette
Regional Program Manager
Sam Nunn Federal Center, Suite 4M60
61 Forsyth Street, S.W.
Atlanta, GA 30303-8909
Phone: 404-562-2782
Fax: 404-562-2985
Email: [email protected]
Region IX Christina Warren
Regional Program Manager
San Francisco Federal Building
90 7th Street, Ninth Floor
San Francisco, CA 94103
Phone: 415-437-8450
Fax: 415-437-8444
Email: [email protected]
Region V Gena Miller
Regional Program Manager
233 N. Michigan Avenue
Fourth Floor, Suite 400
Chicago, IL 60601
Phone: 312-353-3270
Fax: 312-353-2629
Email: [email protected]
Region X Paul Noski
Regional Program Manager
Columbia Tower, Suite 1510, MS 74
701 Fifth Avenue
Seattle, WA 98104
Phone: 206-615-2609
Fax: 206-615-2574
Email: [email protected]


[1] Office of Child Care. (n.d.). OCC fact sheet. U.S. Department of Health and Human Services, Administration for Children and Families. https://www.acf.hhs.gov/occ/fact-sheet-occ

[2] CCDBG Act of 2014 658D(b); Child Care and Development Fund, 45 C.F.R. §§ 98.10–98.11 (2016).