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State-Level Professionals

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This webinar explored how to use tools such as Google Analytics to understand how consumers use your websites and social media platforms. Participants learned how to interpret and act upon the data to improve the user experience.

This guide summarizes key methods that are widely applied in user-experience research and design. It also highlights best practices and key considerations in conducting user research to help states and territories enhance their consumer education websites.

A governmental inter-agency written agreement is often referred to as a Memorandum of Understanding (MOU) or Memorandum of Agreement (MOA). In general, written agreements bind two or more agencies to terms outlined within the agreement.

The Tribal Lead Agency Fiscal Risk Assessment was developed for Child Care and Development Fund (CCDF) Tribal Lead Agency (TLA) administrators, fiscal and management officials, and other TLA leaders as a framework for reviewing how well policies and procedures meet the CCDF requirements in the...

The purpose of the Out-of-School Time Emergency Preparedness, Response, and Recovery Toolkit is to assist programs (staff, volunteers, etc.) in developing emergency preparedness plans that address the distinct needs of OST programs.

This guide introduces digital analytics to lay audiences with limited experience in digital strategy, including Child Care and Development Fund Administrators and other child care professionals who have a stake in ensuring their consumer education website effectively...

This guide introduces search engine optimization (SEO) to Child Care and Development Fund Administrators and other child care professionals who want to ensure that their state and territory consumer education websites effectively serve their communities.

The intent of this resource is to provide tribes with an overview of the statutory authorities and identify potential avenues to access FBI fingerprint check results.

This thirty-minute follow-up webinar answered questions that states and territories raised in the "National Consumer Education Resources to Help States and PDG Grantees" webinar. Participants submitted questions prior to the webinar, and the experts prepared responses.

This resource was prepared in response to questions from webinar participants who attended the June 13, 2019, webinar ...